Login Issues
Fix problems signing in.
Symptoms
- Can't access your dashboard
- Message: "Invalid credentials" or "Account not found"
Solution
Check credentials
Make sure your email and password are correct. Use the eye icon to view your password.
Reset password
Click "Forgot password?" on the login page to receive a reset email.
Contact support
If you still can't log in, email support@1bz.com for assistance.
Was this page helpful?
Last updated Feb 26, 2026
Built with Documentation.AI